Cigna

 
 
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Cigna

About Cigna


Established in 1792 Cigna companies are leading providers of employee benefits, including health care coverage, group life, accident and disability insurance, and also retirement and investment services. Over 100 years Cigna has provided unprecedented service to its customers.

Cigna Services include:
Cigna Group Insurance
Cigna Health Care
Cigna International

The Company is proud of its industry leadership in integrating health, pharmacy, behavioral, dental, disability, life, and accident benefits in order to deliver holistic care to its customers. Cigna insurance Co. sees a promising future by integrating these capabilities and leveraging its role as the consumer health advocate.

Some of its other services include :
Health Care
Life, Accident & Disability
International & Expatriate


Tell us what you think ! Let us know the Strengths and Weaknesses of Cigna ! Write unbiased opinions,share them with other customers and help them choose the best plan !

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Rate on a scale of 1 to 5, with 5 being the best

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By Jane Trapp
Location Whippany,New Jersey
Type of Insurance Health Insurance
Date: 07-31-2010
   
Coverage
Cost
Customer Services
Claims
Summary
Just got done dealing with Cigna Health Insurance Claims, had to battle everyday for coverage we were supposed to get, and I mean battle, on the phone everyday for 4hours a day. We are supposed to have very good insurance, and they did not want to pay for anything. Now getting claims, on things that were finally covered and told they are not covered. What a nightmare!!!!!!!!!! Customer service horrible, and cannot get a straight answer..
 
By
Location Decatru,Alabama
Type of Insurance Health Insurance
Date: 06-27-2010
   
Coverage
Cost
Customer Services
Claims
Summary
Cigna fails in all areas of service..
 
By
Location Eden prairie,Minnesota
Type of Insurance Health Insurance
Date: 06-05-2010
   
Coverage
Cost
Customer Services
Claims
Summary
Its a piece of sheet garbage insurance, dont buy CIGNA because they are the super duper worst health and dental insurance....
 
By Ken
Location East Berlin,Pennsylvania
Type of Insurance Health Insurance
Date: 03-23-2010
   
Coverage
Cost
Customer Services
Claims
Summary
One of the worst health insurance providers around. They routinely disqualify claims - stating that other insurance coverage may be in place for family members. Odd, since I carry family coverage through them for my entire family. Regularly get invoices from care providers due to Cigna either claiming they never got an invoice (in 1 case it was sent 5 times); their claiming other coverage may be in place; or spending more in paperwork and time than amount due (once under $2.00)....
 
By
Location Lawrenceville,Georgia
Type of Insurance Health Insurance
Date: 01-03-2010
   
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Customer Services
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Summary
Not happy with their customer service or practices. We have had every bill paid fine except a $8K surgery bill....now they deny us and delay it....tomorrow my husband is taking it to his work's H.R. department..
 
By
Location Nashville,Tennessee
Type of Insurance Health Insurance
Date: 01-01-2010
   
Coverage
Cost
Customer Services
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Summary
Today, Dec 18, 2009, I received a letter telling me a procedure from Sept 2008 is not covered. I don't even have this insurance anymore. If they didn't cover it then they should have made that determination in 09. It took them over a year to decide this and mail me a letter out of the blue? It seem there should be a statute of limitations for them to contact you about a claim they don't feel they should pay. If it wasn't covered I should of been informed of that so i could decide whether to have the procedure preformed..
 
By Joe
Location San Diego,California
Type of Insurance Health Insurance
Date: 06-25-2009
   
Coverage
Cost
Customer Services
Claims
Summary
Cigna is THE worst health insurance. They care nothing about the individual and treat you as a NOTHING. Their only concern is profits. It's been total aggravatiom with Cigna. They represent the worst of corporate America. If you have a choice to pick another health insurance please do so. If you have no choice like me due to your employer only offering this "bottom of the barrel" insurance I'll pray you don't have any serious illness because if you do GOD HELP YOU. Cigna is garbage..
 
By De Lois Buckley
Location Havelock,North Carolina
Type of Insurance Health Insurance
Date: 04-18-2009
   
Coverage
Cost
Customer Services
Claims
Summary
I think the benefits are same as in the state of Missouri..
 
By Irma
Location Chino,California
Type of Insurance Health Insurance
Date: 04-16-2009
   
Coverage
Cost
Customer Services
Claims
Summary
CIGNA has been good. I have had to use my plan more that I would have liked last year. There have been no glitches with claims, bills, or any other service that I have used..
 
By
Location Elgin,Minnesota
Type of Insurance Health Insurance
Date: 02-20-2009
   
Coverage
Cost
Customer Services
Claims
Summary
Not my favorite to send claims to. Usually have to send twice. I know BCBS and Cigna is no BCBS..
 
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