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By |
Joe |
| Location |
San Diego,California |
| Type of Insurance |
Health Insurance |
Date: |
06-25-2009 |
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| Coverage |
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| Cost |
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| Customer Services |
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| Claims |
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| Summary |
Cigna is THE worst health insurance. They care nothing about the individual and treat you as a NOTHING. Their only concern is profits. It's been total aggravatiom with Cigna. They represent the worst of corporate America. If you have a choice to pick another health insurance please do so. If you have no choice like me due to your employer only offering this "bottom of the barrel" insurance I'll pray you don't have any serious illness because if you do GOD HELP YOU. Cigna is garbage.. |
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By |
De Lois Buckley |
| Location |
Havelock,North Carolina |
| Type of Insurance |
Health Insurance |
Date: |
04-18-2009 |
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| Coverage |
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| Cost |
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| Customer Services |
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| Claims |
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| Summary |
I think the benefits are same as in the state of Missouri.. |
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By |
Irma |
| Location |
Chino,California |
| Type of Insurance |
Health Insurance |
Date: |
04-16-2009 |
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| Coverage |
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| Cost |
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| Customer Services |
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| Claims |
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| Summary |
CIGNA has been good. I have had to use my plan more that I would have liked last year. There have been no glitches with claims, bills, or any other service that I have used.. |
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By |
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| Location |
Elgin,Minnesota |
| Type of Insurance |
Health Insurance |
Date: |
02-20-2009 |
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| Coverage |
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| Cost |
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| Customer Services |
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| Claims |
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| Summary |
Not my favorite to send claims to. Usually have to send twice. I know BCBS and Cigna is no BCBS.. |
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By |
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| Location |
Flushing,New York |
| Type of Insurance |
Health Insurance |
Date: |
09-19-2008 |
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| Coverage |
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| Cost |
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| Customer Services |
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| Claims |
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| Summary |
I am writing in behalf of a friend. It is almost a year now since this friend was hospitalized. Claims for reimbursement of expenses have been made and nothing in sight yet after 10 months. All required documents have already been submitted - hospital records, hospital bills, etc...etc... and nothing yet.... How long does it take to process a claim?...ANYONE FROM CIGNA WHO CAN ANSWER THIS QUESTION?........ |
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By |
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| Location |
Norwood,Massachusetts |
| Type of Insurance |
Health Insurance |
Date: |
09-09-2008 |
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| Coverage |
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| Cost |
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| Customer Services |
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| Claims |
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| Summary |
90% of claims rejected immediately for frivolous reasons (assume other insurance, duplicate charge, need more information of medical reasons for claim) Even after issue is resolved by calling customer support numerous times, up to 45 days later, additional letters of denial are sent out. No letters of approvals are ever sent.. |
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By |
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| Location |
new york,New York |
| Type of Insurance |
Health Insurance |
Date: |
09-02-2008 |
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| Coverage |
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| Cost |
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| Customer Services |
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| Claims |
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| Summary |
They lie, they do not service the customer that pays for their service, they cause an enormous amount of stress, they probably cause more illness due to the stress they bring on to their customers, they falsley claim to insure services and then deny the claims.. |
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By |
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| Location |
Boston,Massachusetts |
| Type of Insurance |
Dental Insurance |
Date: |
07-17-2008 |
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| Coverage |
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| Cost |
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| Customer Services |
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| Claims |
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| Summary |
This is by the far the worst insurance I have ever had. I pay over $600 per month for coverage that covers almost nothing. They turn down every claim and play games with the provider and the member in order to give a final denial. I have had the coverage 7 months and not one bill has been covered, thus far. I would be better off financially without this expensive "non"-coverage, but it is a legal requirement to have health insurance in my state and since my family of 4 makes more than $58,000, we have to pay full premiums. RIDICULOUS!. |
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By |
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| Location |
Manassas,Virginia |
| Type of Insurance |
Life Insurance |
Date: |
06-16-2008 |
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| Coverage |
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| Cost |
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| Customer Services |
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| Claims |
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| Summary |
I was covered by Cigna through Oct 31st 2008. I had annual service done on Oct 28th 2008 which was called and verified on the day of service. Now they are not paying my claim and they stated that my coverage ended on the 28th. I have official paper work that stated my coverage is through the 31st of 2008. It seems that a clerical error has been made and they will not acknowledge it and they reject my claims. They stated that if I call on the day of the service, this has no bearing since computers take 2 days to update information that is submitted.. |
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By |
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| Location |
Mesa,Arizona |
| Type of Insurance |
Health Insurance |
Date: |
05-14-2008 |
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| Coverage |
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| Cost |
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| Customer Services |
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| Claims |
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| Summary |
Unfortunately my husband just lost his job due to work slowdown. We have had company sponsored Cigna health insurance for the last several years, before the lay offs, and were totally satisfied. They have nurses who call you and discuss your health issues, totally private and not reported to company..just for your benefit. They paid all claims quickly and honorably. We can't afford the COBRA to keep them going and it is a REAL disappointment and scarey as well, but if we could keep it we would!. |
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